Instructions for Cancellation

Where you cannot cancel the contract

You cannot cancel this contract where the value of the contract is not more than £42. You do not have the right to cancel this contract if we are carrying out emergency works that you have explicitly asked us to carry out immediately and the payment made by you is not more than £170. In relation to any additional work that we carry out, that is not classed as emergency work, you will still have the right to cancel those elements of the work; in accordance with your cancellation rights set out below.

Right to cancel

You have the right to cancel this contract within 14 days, without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us: Fife SEAT Ltd, Millie Street, Kirkcaldy KY12NL, Tel 01592778160, Fax 01592778161, email of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email, details below). You may use the attached model cancellation form, but it is not obligatory.

You can also electronically fill in and submit the model cancellation form or any other clear statement on our website If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium by email without delay. To meet the cancellation deadline, it is sufficient for you to send your wish to cancel the contract before the end of the cancellation period.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (where applicable). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied or, if earlier, 14 days after the day you provide evidence that you have returned the goods or, if no goods were supplied, 14 days after the day on which you inform us of your decision to cancel.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. This deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. If you wish to cancel this contract you may use the Cancellation Form provided below.

Cancellation Form

To: Fife SEAT Ltd, Millie Street, Kirkcaldy KY12NL, Tel01592778160, Fax 01592778161, email

I/We* hereby give notice that I/We* cancel my/our* contract of sale of the following goods:

Ordered on*/received on*:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (Only if this form is notified on paper):


*Delete as appropriate.

Work starting before the end of the cancellation period

If you agree work can start before the end of the 14 day cancellation period you should sign below or communicate this to us by any other durable medium. If you decide to cancel within the 14 day cancellation period but after you have agreed for work to commence prior to the end of that cancellation period, you will be responsible for paying for that proportion of work already carried out.

Signature:- _________________________________

Date:- ________________________________

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